Outage in recognition of documents

Major incident TriFact365 AI document recognition
01-07-2026 12:06 CEST · 38 minutes

Updates

Resolved

The issue has been resolved. It may take a few more minutes for all documents to be processed. We apologize for the inconvenience.

01-07-2026 · 12:42 CEST
Issue

There is currently an outage causing uploaded documents to remain on the ‘Recognition’ status. We are working on a solution. We advise you not to upload these documents again.

01-07-2026 · 12:06 CEST

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